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Leadership Team

Tim FargoCEO

Tim Fargo brings over 35+ years’ experience managing IT organizations that deliver large-scale project management, consulting, commercial application software development, and software and system service. Tim has led TopLine Strategies since 2003. Tim began his career at Burroughs/Unisys and during his ten year tenure he held posts including technical services, project management and branch management. Tim spent 14 years as CEO of Advanced Information Services (AIS) and its parent company. His focus on client business requirements; project management tools; systematic controls; and quality resulted in 25-fold growth before being sold to a Fortune 500 company. Tim then went to work for Pat Sullivan at Interact Commerce Corporation. Tim was responsible for all aspects of the CRM and Marketing Technology product at Interact Commerce including product development, sales, marketing, channel management, professional service and technical support.


Michael GrollmanCOO

Michael A. Grollman has over 25 years' experience in the technology industry, where he has lead a wide range of consulting engagements in more than half of the top 50 firms in North America. He is currently the Chief Technology Officer for TopLine Strategies (TLS) and leads the TLS Professional Services team. In his CTO capacity, Grollman oversees research into client technology recommendations and provides strategic business and technical guidance to the executive management team, the board of directors, as well as to our clients, with a focus on and MS CRM related technologies. He holds an MBA from the W.P. Carey School of Business.

Bill JentarraCTO/EVP of Consulting

Bill Jentarra has more than 15 years’ experience with professional services and engineering/consulting organizations. Prior to joining TopLine Strategies, he was the Director of Professional Services and Training for Interact Commerce Corporations and Sage Software - CRM Division. He brings to TopLine extensive experience in CRM and sales productivity products and services. Jentarra is certified in Microsoft Dynamics CRM and a variety of BI solutions. Prior to serving with Sage Software, he held various management, consulting and engineering roles at McKesson Corporation, Elkay Manufacturing Company, ConocoPhillips, Schlumberger Limited, Equitable Resources and Nabors Industries. Jentarra holds an MBA in Global Management from Thunderbird School of Global Management and a Bachelor of Science degree in Petroleum Engineering from the University of Montana.

James DomazCEO Advisor/Corporate Counsel

James Domaz has more than 15 years’ experience as a senior executive and chief legal counsel in the information technology, real estate, and sports and entertainment industries. Prior to joining TopLine Strategies Domaz was Senior Vice President and Corporate Counsel for MicroAge, Inc., a Fortune 500 Company with operations in North and South America, Europe and Asia.

Domaz has a Bachelor of Science degree from the W.P. Carey School of Business at Arizona State University. He earned his Juris Doctorate from California Western School of Law where he was on the Dean’s List and was an Honors Instructor in the Master of Comparative Law program.

He holds the highest available rating for legal acumen and ethics (A.v.) from Martindale-Hubbell and has taught for the State Bar of Arizona on topics such as “Managing Outside Counsel” and “The Role of In-House Counsel in International Transactions.”

Rachael BertrandtFinance & Accounting

Rachael Bertrandt is responsible for financial management, tax management and monthly accounting at TopLine Strategies. She also provides support for AncAla Equity Partners and its board members. Bertrandt is a CPA, and has a 20-year track record of serving high-tech firms from startup through IPO and beyond. She is a graduate of University of Wisconsin – Whitewater with a Bachelor’s of Business Administration (B.B.A.), Accounting.