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Marketing Cloud: The Dawn of the Digital Marketer

37:28

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Marketing Technologies

Customers are engaging with brands they love on digital channels like never before, and new technology is further enabling ways for companies to impress customers every day. Watch this video to learn how the world's most innovative brands are cultivating 1-to-1 customer experiences across marketing, sales and service.

Salesforce Unveils Lightning Customer Community—Delivering a More Intelligent, Personalized and Rich Experience

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Salesforce

SAN FRANCISCO—June 23, 2016—Salesforce (NYSE: CRM), the Customer Success Platform and world's #1 CRM company, today announced Lightning Customer Community—establishing a new benchmark for web and mobile customer community experiences. New Lightning Customer Community empowers companies to create highly personalized and intelligent customer experiences that seamlessly extend data, files and processes from the Salesforce Customer Success Platform.

Salesforce Delivers ‘2016 Connected Patient Report’

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Salesforce

New research shows 62% of U.S. adults with health insurance and a primary care provider would be open to virtual care treatments such as a video conference call for non-urgent matters

78% of these patients who own a wearable would want their doctors to have access to data created by the device

61% of these patients who have been, or had a family member, hospitalized in the last two years say that post-discharge improvements can be made via better communication with their doctor and care team

Scheduling for Field Service Lightning

3:21

Posted in

Mobile Application Development

Scheduling capabilities for dispatchers in Field Service Lightning.  (Sources:  Salesforce, ClickSoftware)

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