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Salesforce Named a Leader in CRM Suites by Independent Research Firm

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Salesforce

SAN FRANCISCO—Salesforce [NYSE: CRM], the global leader in CRM, today announced Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: CRM Suites, Q4 2018.

Salesforce received the highest score possible in the category of market presence, as well as the criteria of product strategy, delivery and extensibility ecosystem, sales force automation (SFA), marketing automation, customer service, field service and customer journey support. In the report, Forrester describes Salesforce as “a foundation for smarter engagement on a broader scale.”

2018 Holiday Readiness Guide

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Salesforce

With so many factors that go into running a successful business, there’s no such thing as being too prepared for the upcoming holiday frenzy. Will your website hold up under the volume? Do you have the right promotions in place? Is your mobile strategy up to speed? Is your customer service department staffed appropriately? And let’s not forget about the latest and greatest consumer-centric technologies such as artificial intelligence and voice shopping.

Salesforce Positioned in the Leaders Quadrant of the November 2018 Magic Quadrant for Configure, Price and Quote Application Suites

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Salesforce

SAN FRANCISCO—Salesforce [NYSE: CRM], the global leader in CRM, today announced that Gartner, Inc. has positioned Salesforce as a Leader in its November 2018 Magic Quadrant for Configure, Price and Quote Application Suites for Salesforce CPQ.

With automated quoting, pricing, contracting and billing processes, Salesforce CPQ empowers companies to accelerate sales growth.

The Future Of B2B Sales Is Built On Predictive Tools: Winning Organizations Will Use AI-Driven Sales Force Automation Technologies To Inform And Empower Reps

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Microsoft Dynamics CRM

B2B buyers are increasingly empowered to choose when and how to engage with sales. As buyer demands for personalized and relevant information increase, organizations have an opportunity to gain a competitive edge by investing in data-driven technologies to inform and empower sellers. Sales force automation (SFA) is not just the cornerstone technology for sales organizations; it’s rapidly evolving into an essential seller empowerment tool.

Align Technology Expands Use of Salesforce, Leveraging Einstein Analytics to Drive Continued Innovation and Enhanced Customer Experiences with Invisalign® Treatment

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Salesforce

Leader in clear aligner orthodontics uses the Salesforce Lightning Platform to quickly build and deploy apps for employees, doctors, patients and consumers

Expands across the Lightning Platform, Analytics, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud and Success Cloud to further transform its business

Infuses apps with Salesforce Einstein Analytics to connect with Invisalign doctors and their patients in smarter, more powerful ways

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