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10 Best Practices for Integrating your Customer Data

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Business Intelligence

Data integration is often underestimated and poorly implemented, taking significant time and resource. Yet, it's growing in strategic importance to the business, as customer data and touch points grow exponentially with the emergence of cloud, social and mobile technologies.

Learn more about common integration mistakes and best practices for making your company more agile through data integration.

Simple Salesforce Data Migration

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Posted in

Business Intelligence

You have lots of customer data and you need to ensure that it's readily available to all of those who need it to drive business results across sales, service and customer engagement.

Nicole Tilton & Pierre Hulsebus, of Scribe Software, discuss how easy it is to migrate your critical data into Salesforce and how it will immediately benefit the different areas of your business. See a demonstration of how simple and seamless it is for you to transfer your customer data into Salesforce from different external sources such as; text files, another CRM, or homegrown systems.

Top 10 Best Practices for Migrating Data from On-Premise to the Cloud

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Business Intelligence

Cloud computing has become an all-but completely compelling choice for most businesses. The clear advantages of moving many IT workloads to the Cloud have become undeniable, including: significant cost reduction, system resilience, sustainability, redundancy, elasticity, user self-service, continuity of business, automated data backup, and more. With a well-planned transition from on-premise to cloud computing, you’ll deliver a greatly enhanced user experience without any disruption!

From Laggard to Leader: How IT Can Drive Business Agility with iPaaS

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Business Intelligence

For years, the Holy Grail of IT success centered on the department’s ability to build the perfect long-term infrastructure, emphasizing security and regularity for companies and their customers. However, business requirements have changed, and having the right systems in place is no longer enough, leaving many IT departments struggling to tread water as they adapt to a radically altered set of success criteria.

The Future is Now: How to Jump Start Your Journey to the Cloud

Posted in

Platform & Cloud Solutions

Customer expectations have changed. Your customers are now hyperconnected, across mobile and social in addition to non-digital channels, changing the way we do business. They’re more informed about products and services, they have more choices and they’re empowered to seek their own answers to their problems. They’re looking for solutions and experiences that resonate with them personally, from the moment they learn about a company’s products and service, to transitioning into a customer and beyond.

Deciding Which CRM Solution is Right for You: CRM Success Series

Posted in

Salesforce

Congratulations. Your business is growing and you’ve decided the time is right to add a customer relationship management (CRM) system to the mix.

Implementing a CRM solution to manage customer relationships, as well as the data and information associated with them, is a big step, but it’s definitely a step in the right direction.

So, how do you know which kind of CRM solution is right for your business?