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Microsoft Ignite

Revealing the ROI of CRM

One of the biggest question marks when investing in a new technology stack or platform is what the technology will bring in terms of return to the company implementing the technology. At Microsoft Ignite this year, stories were shared about how the implementation of the CRM platform, Microsoft Dynamics 365, increased productivity and allowed organizations to meet the changing needs and expectations for their customer base.

Adobe, Microsoft and SAP announce the Open Data Initiative to empower a new generation of customer experiences

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Microsoft Dynamics CRM

Industry leaders team up to help customers connect data across their organizations, find powerful insights and deliver intelligent services with AI

ORLANDO, Fla. — The CEOs of Adobe (Nasdaq: ADBE), Microsoft (Nasdaq: MSFT) and SAP (NYSE: SAP) introduced the Open Data Initiative at the Microsoft Ignite conference. Together, the three longstanding partners are reimagining customer experience management (CXM) by empowering companies to derive more value from their data and deliver world-class customer experiences in real-time.

Big Announcements from Microsoft Ignite

Microsoft Ignite took place September 24-28, 2018 in Orlando, Florida. During the conference, Microsoft has made big announcements about new features and products across a variety of business areas.