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digital transformation

Four Technology Trends Helping Businesses Thrive in a Digital World

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Platform & Cloud Solutions

Discover how Dynamics 365 Business Central gives you familiar tools that provide built-in insights, intelligence, and workflows—together in one flexible solution that evolves with your business.

Read this Four Technology Trends Helping Businesses Thrive white paper and you’ll also learn why:

Digital Transformation in Sales: Evolving the Art of Customer Engagement

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Sales Force Automation

Sales organizations are undergoing a paradigm shift, driven by digital transformation, to deliver meaningful customer engagement.  Advance beyond agent productivity and capitalizing on technology’s ability to deliver key insights and predictive analytics.

Read this eBook where you’ll learn: 

  • Where your organization sits within the digital transformation journey
  • Which group you fit into—Skeptics, Followers, Strivers, or Drivers
  • How to make a successful transition to a digital-first sales team

Digital Transformation in Sales: Evolving the Art of Customer Engagement

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Sales Force Automation

For sales organizations, customer engagement is about more than touch points—it’s about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top of-mind.

Accelerating Digital Transformation with a Modern Approach to Data

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Qlik

In the digital world, competition is fierce, innovation is constant, and transformation is a must. Businesses everywhere are using data to reinvent themselves–getting the insights they need to reduce costs, reimagine processes, launch new products and services, and much more. So why are some organizations are getting to market faster than others?

Accelerating Digital Transformation with a Modern Approach to Data

Salesforce Research Reveals AI, Mobile & Social Drove Digital Transformation This Holiday Shopping Season

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Salesforce

Mobile commerce eclipsed desktop for the first time – 48 percent of orders were placed from mobile devices, compared to 44 percent from computers

16 percent of Cyber Week buyers engaged with AI-powered product recommendations and spent 14 percent more than those that did not

Social media was the breakout channel, with a 34 percent increase in social traffic and Facebook/Instagram accounting for 94 percent of all social traffic to retail sites

The New Wave Technical Professional

The New Wave Technical Professional

Companies are looking for top technology talent with the skillsets to drive transformative initiatives. However, the technical professional labor market has arrived at the point that the demand is substantially higher than the skilled professional supply. Gartner research underscored the market imbalance when it found 70% of tech employees have not mastered the skills they need for their current role, and 80% need to grow their skillsets for future career success.

Salesforce Named a Leader in CRM Suites by Independent Research Firm

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Salesforce

SAN FRANCISCO—Salesforce [NYSE: CRM], the global leader in CRM, today announced Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: CRM Suites, Q4 2018.

Salesforce received the highest score possible in the category of market presence, as well as the criteria of product strategy, delivery and extensibility ecosystem, sales force automation (SFA), marketing automation, customer service, field service and customer journey support. In the report, Forrester describes Salesforce as “a foundation for smarter engagement on a broader scale.”

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