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5 Steps to Successful Servitization

Posted in

Field Service

Servitization is one logical step in the transformative journey of how companies work with customers and generate revenue. In the not-too-distant past, a manufacturing company likely focused on the sale of its products -- say, an industrial-strength drill -- as a standalone offering. Service contracts represented a cost to the company. When products failed, it was considered too expensive for a product-focused company to service its own equipment.

With Data Comes Power

With Data Comes Power

In the Brothers Grimm fairy tale “Rumpelstiltskin,” a poor miller’s daughter was able to spin ordinary straw into gold. In many ways, business data is similar in nature: a series of ordinary tables contain rows and columns of data representing business entities, objects, transactions, interactions, numbers, dates and other bits of information that can be transformed into something of value to your business.

Wanted: Data Storytellers

Wanted: Data Storytellers

The world of Business Intelligence (BI) is changing. Companies are funneling more resources into BI and data visualization tools to help their teams make more effective decisions. But as businesses invest in the technology, are they also investing in the individuals needed to manage it? 

Custom Entity Icons in Dynamics CRM

Recently, I had been making some seemingly simple adjustments to a CRM environment and ended up uncovering a lot of useful (but not very well-documented) information on icon usage in MSCRM - here is how it all played out.

Users are mentioning that the icons for custom entities in CRM for Outlook all look the same, and don't reflect what they see in the Web UI. Here is what they see:

JavaScript API UX of the Future

1:3:35

Posted in

Tableau

Don't just build Dashboards, build analytical applications.

What is JS? No, it doesn't stand for Jeff Shaffer! In this TDT, Jeff Shaffer, Allan Walker, Chris DeMartini and Anya A'hearn show you what is possible with JavaScript, Tableau and Mapbox, with a little CSS glitter on top. Learn how to implement Tableau with Reveal.JS so that you can have interactive visualizations embedded in your presentations. See a demo of a sleek Metro UI design for your visualizations and how to add voice control and voice response to your viz.

6 Tips for Better Sales Performance Dashboards

Posted in

Tableau

You don’t want to wait until the end of the quarter to discover that you’ve failed. You want to make sure that you and your sales teams are performing well and making the best decisions possible; yet dashboards are still one of the most important and often overlooked sales tools available today. Not only can data dashboards provide actionable insights with regard to individual sales pipeline performance, they can also generate fast, meaningful information for critical decision-making.

The Must Do's of Marketing Dashboards

Posted in

Tableau

Dashboards are one of the most important and often overlooked tools for marketers today.

Modern marketers need to know how to measure and share performance outcomes of their programs in real-time—and what agile decision making, based on these outcomes, really entails. They'll need to blend data from multiple source channels and select the best metrics for their dashboards. Lastly, they need to visually showcase data for organizational alignment and client reporting. Not to mention having colorful, interactive and innovative marketing dashboards, just for that extra polish.

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