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Align Technology Expands Use of Salesforce, Leveraging Einstein Analytics to Drive Continued Innovation and Enhanced Customer Experiences with Invisalign® Treatment

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Salesforce

Leader in clear aligner orthodontics uses the Salesforce Lightning Platform to quickly build and deploy apps for employees, doctors, patients and consumers

Expands across the Lightning Platform, Analytics, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud and Success Cloud to further transform its business

Infuses apps with Salesforce Einstein Analytics to connect with Invisalign doctors and their patients in smarter, more powerful ways

11 BI Trends for 2018

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Business Intelligence

How do successful companies leverage their data, people and ideas as strategic assets in today's dynamic business environments? By freeing them from their silos and connecting them in innovative ways to drive powerful insights. We’ve identified 11 emerging trends for 2018 that make this possible, so you can begin to transform your business.

Salesforce Positioned in the Leaders Quadrant of the 2017 Magic Quadrant for Sales Force Automation for Eleventh Consecutive Year

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Salesforce

Evaluations based on completeness of vision and ability to execute

SAN FRANCISCO—July 20, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the eleventh consecutive year, Salesforce has been positioned by Gartner, Inc. as a leader in its July 2017 Magic Quadrant for Sales Force Automation (SFA). Placement was given to Salesforce for Sales Cloud. Sales Cloud empowers salespeople to sell faster, smarter and the way they want. 

Transform the Customer Service Experience

Transform the Customer Service Experience

Customer service has become an incredibly strategic investment in the business world. Today’s customers want more information, more quickly than ever before, so it is important to be prepared for the support they will need. Companies that invest in their support service are opening up the opportunity to gain more loyal customers than ever before. Improving service at the support level can better strengthen a company’s customer relationships. Look below for five opportunities to build the service experience for stronger, deeper customer relationships.

The Untapped Power of Self-Service Data Analytics

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Alteryx

Harvard Business Review Analytic Services surveyed over 600 business and IT leaders to understand their use of data analytics and the challenges they face in delivering the right data for faster, more accurate decisions.

Download this paper to get the details behind self-service data analytics, and how it lets business analysts:

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