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Salesforce Introduces New Service Cloud Lightning Console and Service Wave Analytics App

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Salesforce Field Service Lightning

Salesforce [NYSE: CRM], the Customer Success Platform and world's #1 CRM company, today announced the next generation of Service Cloud, setting a new standard for customer service in today's connected world. With the new Service Cloud Lightning Console, which was developed with the feedback from hundreds of thousands of support agents, and the new Service Wave Analytics App, the world’s #1 customer service and support platform just got even better.