The world is changing. And data silos for different business functions are a thing of the past. They could be costing you money. One of the best ways to unlock new revenue is to connect your sales and customer service teams and the data that they could and should be sharing.
Creating better communication between sales and service allows them to work as one team to optimize customer engagement and identify sales opportunities. Together, you can strengthen customer loyalty, raise customer satisfaction scores and and build a customer-first brand. One that, more likely than not, will also be more profitable. Check out this infographic to see what we mean.