You are here

eBooks

- Microsoft Dynamics CRM

Reinvent Business Productivity with Microsoft Dynamics 365 and Microsoft Office 365

Posted in

Microsoft Dynamics CRM

Switching back and forth between disconnected applications keeps your business from growing. Time that could be spent developing relationships with customers and building your business is wasted reconciling mismatched records and duplicating data in multiple systems.

Read this eBook to explore three real-life scenarios that illustrate how business owners, sales representatives, and accountants can increase efficiency, simplify operations, and improve customer experiences using Microsoft Dynamics 365 Business Central integrated with Microsoft Office 365 to:

Microsoft Dynamics CRM for Outlook Basics

Posted in

Microsoft Dynamics CRM

This guide contains the essentials you need to use Microsoft Dynamics CRM for Outlook, the Microsoft Outlook add-in that works together with Microsoft Dynamics CRM. In this guide, we’ll show you how to navigate CRM for Outlook, enter and edit data and move your customers successfully through the sales cycle.

  • Find your data and work with lists
  • Visualize your data with dashboards
  • Email, appointments, taks and other activities
  • Nurture leads through the sales process
  • Take your work and go offline

Microsoft Dynamics CRM Release Preview Guide April 2014

Posted in

Microsoft Dynamics CRM

This document highlights the capabilities in Microsoft Dynamics CRM 2015, Microsoft
Dynamics CRM Online (2015 Update), Microsoft Dynamics Marketing (2015 Update)
and Microsoft Social Listening (2014 R2) that will further our customers’ abilities to
deliver amazing customer experiences. With a commitment to an agile release cycle,
there are currently several releases in planning and development.

Pages