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Cloud Analytics for Dummies

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Business Intelligence

Over the last few years, new buzzwords have cropped up in conference rooms across the world as a result of the oceans of data that new and improved technologies can capture. Cloud analytics. Big data. Hadoop. These words are often used to broadly define solutions for unlocking the secrets that monumental amounts of data can hold. You’ve either been in those meetings (heck, you probably used some of those words yourself without fully understanding their meanings), or you have some new work cut out for you as a direct result of those meetings.

Data Integration for Dummies

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Business Intelligence

Data integration refers to an industry category and a technology designed to make it easy for you to combine different sources of data together to produce useful business information. Those sources may include legacy mainframe databases, modern relational databases, desktop applications, social media comments, blog postings, machine sensor data and so on.

But modern data integration tools shouldn’t be limited to today’s data sources because the best of these tools are also flexible enough to encompass whatever new technology becomes the hot item tomorrow.

Best Practices for Transforming the Customer Experience with Connected Field Service

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Salesforce Field Service Lightning

In the era of the connected customer, delivering a superior, endto-end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has overtaken price and product as the key brand differentiator. To put it simply — the future of business success relies on providing superior customer service.

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