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Customer Service by Microsoft Dynamics CRM: Care Everywhere

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Microsoft Dynamics CRM

Dynamics CRM for Service enables companies to earn customers loyalty and advocacy for life by providing effortless, responsive and personalized service across all channels. Companies can connect with their customers via self and assisted service with the right answers to their service inquiries at the right time. Agents are empowered with a single, unified experience to deliver amazing customer experience with cross-channel context.

Sales by Microsoft Dynamics: Sell Effectively

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Microsoft Dynamics CRM

Sales by Microsoft Dynamics provides a complete and intuitive solution that helps salespeople be more productive so they are freed up to focus on what’s most important – delivering amazing customer experiences. With essential insights, guidance and tools, salespeople can zero in on the right customers and priorities, win faster with personalized and relevant customer engagements and sell more by collaborating with colleagues to harness the power of the entire organization.

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