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Gain Greater Sales and Marketing ROI with CRM and Marketing Technologies Integration

Posted in

General

Whether your team is looking to increase collaboration, decision making timelines or lead conversion, the implementation and integration of Customer Relationship Management (CRM) and Marketing Automation technologies have facts to back up their ROI. With benefits for both marketing and sales professionals, these technologies have demonstrated growth for companies across countless industries.

Gain Greater Sales and Marketing ROI with CRM and Marketing Technologies Integration

2015 State of Service

Posted in

Salesforce Service cloud

Just a few years ago, customer service was an after thought for most companies. If a customer had a good experience, great. If not, oh well.

Today that mentality is ancient history. Successful companies realize that exceptional customer service can be a serious differentiator that opens the door to more sales, upsells and referrals. Delivering this level of service is all about meeting and exceeding expectations. What are those expectations and how are the most successful service organizations meeting them?

2015 State of Service

Build an All-Star Technology Team

Posted in

IT Staffing

Football season is upon us! Hiring a top technical department is very similar to a power starting line-up in football. From finding the next top recruit to retaining star talent, if your hiring team knows the recruiting playbook, a perfect record is within reach.

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