You are here

Resource Archive

Research: Data drives profit in the data-ready enterprise

Posted in


Numbers rarely lie, and those we’ve gathered recently show that businesses using data strategically are gaining competitive advantage over those that don’t.

Enterprises with a less-sophisticated grasp of the strategic importance of data are experiencing lower revenue growth and reduced competitiveness, according to “The Data Directive,” an Economist Intelligence Unit study sponsored by systems integrator Wipro and published last year.

5 Secrets to Real-Time Cloud Data Access

Posted in

Business Intelligence

How to liberate your data, automate for productivity and embrace mobility.

There can be no doubt that we are entering a new period of information technology.

Cloud computing has crossed the chasm, mobile devices are ubiquitous, and social networks constantly stream masses of data into the ether.

Meanwhile sensor technology continues to advance and heralds a new “The Internet of Things” era.

Cloud Analytics for Dummies

Posted in

Business Intelligence

Over the last few years, new buzzwords have cropped up in conference rooms across the world as a result of the oceans of data that new and improved technologies can capture. Cloud analytics. Big data. Hadoop. These words are often used to broadly define solutions for unlocking the secrets that monumental amounts of data can hold. You’ve either been in those meetings (heck, you probably used some of those words yourself without fully understanding their meanings), or you have some new work cut out for you as a direct result of those meetings.

Data Integration for Dummies

Posted in

Business Intelligence

Data integration refers to an industry category and a technology designed to make it easy for you to combine different sources of data together to produce useful business information. Those sources may include legacy mainframe databases, modern relational databases, desktop applications, social media comments, blog postings, machine sensor data and so on.

But modern data integration tools shouldn’t be limited to today’s data sources because the best of these tools are also flexible enough to encompass whatever new technology becomes the hot item tomorrow.

TopLine Strategies Appoints Greg Head as Advisory Member of the Board of Directors

Posted in


Leading Integrator Appoints Experienced Marketing Executive


SCOTTSDALE, AZ (July 19, 2016) – TopLine Strategies, a national provider of application integration and staff augmentation services, announced today that Greg Head has accepted a role on the board of directors as an advisory member.

Office 365 Update for July 2016


Posted in

Microsoft SharePoint

Jim Naroski covers recent enhancements to Office 365, Microsoft’s cloud-based solution for the modern workplace.

Behind the Scenes with Social Media Data


Posted in


Social media data is hot stuff—and for good reason. With dozens of platforms and data sources to explore, you can get insights into a lot more than just your likes, follows and retweets. When used well, social media data can help you uncover rich insights into real-time conversations and connect better with your community of followers.

Security provider keeps customers safe with faster field service


Posted in

Customer Service

When a NAVCO barcode or retinal scanner is down, businesses are left unprotected. One of the largest security system integrators in North America, NAVCO relied on a solution from Microsoft to revamp its field service system. Customers place and track service requests online. Service technicians arrive at customer sites and complete repairs sooner with mobile access to customer and product data. And NAVCO management interacts more effectively with customers guided by data-rich, graphical reports.

Best Practices for Transforming the Customer Experience with Connected Field Service

Posted in

Salesforce Field Service Lightning

In the era of the connected customer, delivering a superior, endto-end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has overtaken price and product as the key brand differentiator. To put it simply — the future of business success relies on providing superior customer service.