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Microsoft Dynamics CRM: Roadmap and strategy

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Microsoft Dynamics CRM

Join us for an overview of the current state of the Microsoft Dynamics CRM business and the tremendous momentum we’ve built together. Come hear from our Microsoft Dynamics CRM research and development leadership on the future direction for Microsoft Dynamics CRM. We will also discuss the new enhancements and technical advances coming in the next 12 to 18 months. Don't miss this session!

The inside scoop on the Microsoft Enterprise Social journey

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Platform & Cloud Solutions

How are Microsoft employees working more socially? What did Microsoft leadership and IT have to do to shift the culture? If adoption of social is mostly about change management, what does that look like in an enterprise of 100,000+ users, geo-distributed worldwide? Join Chris Slemp of Microsoft to get an exclusive look at how we're adopting enterprise social, and explore the kinds of questions that social at scale is forcing Microsoft to accommodate for.

Microsoft Dynamics CRM: Building solutions that are maintainable and upgradeable

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Microsoft Dynamics CRM

Are you interested in delving into building solutions that are maintainable and upgradable? In this session, we will cover how the solution system works and highlight some of the changes we have made to it over the last few releases. We will also discuss tools that can help you develop and move solutions between Microsoft Dynamics CRM deployments.

The role of leadership in enterprise social adoption

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Platform & Cloud Solutions

Join us for a special session with Altimeter founder and bestselling author, Charlene Li, as she explores the evolving role of leadership in the digital workplace. Social and collaboration technologies have revolutionized the very idea and nature of relationships, including those between leaders, their employees and the outside world. In this session, you'll learn how embracing technologies to listen, share and engage can transform you and your organization into a true digital leader.

Microsoft Dynamics CRM Online: What's new

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Microsoft Dynamics CRM

Microsoft Dynamics CRM Online administration is evolving rapidly. In this session, we’ll get you caught up on some new instance management capabilities available now and coming soon. In 2014, we added support for sandbox instances to help you build and evolve your mission critical CRM applications. You’ll hear about several improvements coming in 2015 to help round out the ALM support in Microsoft Dynamics CRM Online. We’ll also discuss how you can control when your instances are updated to a new release.

Microsoft Dynamics CRM unified user experiences

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Microsoft Dynamics CRM

In a connected world with phones, tablets, laptops, desktops and now wearables--it is more important than ever that we unify our experiences to make it easier for us to get our work done. User experience is changing the way we work and interact. Join us as we discuss our vision and direction for the user experience for Microsoft Dynamics CRM and a cross our online services.

The hidden value of working social: Keeping your talent engaged

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Platform & Cloud Solutions

According to Gallup, only 13% of employees are engaged at work. Working social with Microsoft tools such as Office 365, SharePoint, Yammer and Lync can help connect employees to their peers, break down organizational silos and increase productivity to ultimately make workers feel more valued and engaged. Hear firsthand from Richard Bullock, Aon, on how social solutions keep their employees connected.

Embracing upgrades: Preparing for Microsoft Dynamics CRM

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Microsoft Dynamics CRM

A rapid release cycle means that new capabilities are coming to Microsoft Dynamics CRM Online regularly. This session will provide you with updates on the install and upgrade process for CRM servers when moving to Microsoft Dynamics CRM 2015, including important information on deprecations and how this can impact you. We will also cover a number of enhancements to the administration system.

Giving frontline workers a voice: How Nationwide uses Yammer to empower their workforce

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Platform & Cloud Solutions

Optimize your employees on the front line by learning how you can empower them with more information, help them stay connected and access relevant information with Enterprise Social solutions like Yammer and SharePoint. Hear from Niki Burke, Enterprise Social expert at Nationwide on how they have successfully deployed networks with deskless, remote and customer-facing employees, connecting them to the corporate office and leaders who make sure their voices are heard.

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