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How a Mobile CRM Makes You More Successful

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Salesforce

Customer relationship management (CRM) solutions have been used by companies to sell, service and market to their customers for some time. The best of these systems let sales teams store, view, understand, and share customer information from anywhere, anytime in a secure, collaborative way.

How a CRM Helps Your Business Grow

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Salesforce

It sounds so simple. But once a customer relationship is established, the challenge is to maintain it. And that’s easier said than done, especially considering that as a business grows, its operations become more complex.

Smart business owners understand that growth means it’s time to choose a technology solution that is affordable, boosts productivity, and helps them keep up with customers. One option is a customer relationship management system (CRM).

Salesforce Service Cloud Demo

4:25

Posted in

Salesforce

Dell Cloud Integrated CRM brings together a family of trusted CRM applications, like Service Cloud from Salesforce, and uses Dell Boomi integration to connect them to your existing business applications. Customer Support systems allow agents to close cases faster, gain real-time visibility into all customer activity and connect with your customers through social media. Watch this demo to learn more about the features and benefits of Salesforce Service Cloud.

Marketing Webinar Microsoft CRM Implementation Blueprint

47:39

Posted in

Microsoft Dynamic Marketing

This recording of that webinar dives deep into our sales process and forecasting as well as our use of CRM and marketing techniques. The content is very well suited for sales management as well as marketers. The topics covered include:

  • Lead management
  • Account/Contact management
  • Sales Forecasting
  • Prospecting and prospect research tools
  • Content Marketing
  • Webinars 

Excel, Excel, Excel: An Excel shootout

Posted in

Microsoft SharePoint

When it comes to analyzing information from Microsoft Dynamics GP, the "go to" tool is Microsoft Excel. See three Microsoft Excel power users duke it out on stage, showing off their favorite Microsoft Excel features. Come to cheer for your favorites while you learn how to get more out of Excel. Who will win this contest? Come and see for yourself! Then check out the next deep dive where they break down each demo and show you how to do it yourself.

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