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SharePoint Server 2016

SharePoint Server 2016

Last week, Julia White, General Manager for the Office Product Management team confirmed that SharePoint 2016 On-Premises is in the works with an upcoming arrival. As Microsoft had mentioned that there would be another SharePoint server, it was not a huge surprise, but still exciting news as some believed Microsoft could soon start phasing out on-premises servers for the online equivalent. 

Six Seconds

Six Seconds

Six seconds. You have six seconds to grab a recruiter’s attention. Would your resume make the first cut? Having a resume that can stand out from the crowd is completely imperative in this competitive job market. How can you stand out? Focusing on the minor details and perfecting your bullet points will not be the difference maker. Instead, follow these tips to make recruiters want to take a closer look.

Keys to Successful Adoption

Keys to Successful Adoption

Investing in a new technology platform comes with time, learning and trial and error. However, the benefits of adding a system, such as marketing automation, to your organization is worth the investment. These investments, when fully implemented and adopted, can produce an impressive return on investment. They allow organizations to better personalize their efforts with customers and improve their actions moving forward. 

Boomerang

Boomerang

What is your company’s stance on boomerang employees? Boomerang employees, or employees who once left your company, have a different stigma today than in years past. Companies are becoming much more accepting of rehiring a former employee. In a recent study, 76 percent of those surveyed stated their company is more accepting of hiring boomerang employees today than previously. 15 percent of employees stated they have returned to a previous employer and 40 percent would consider returning.

With Data Comes Power

With Data Comes Power

In the Brothers Grimm fairy tale “Rumpelstiltskin,” a poor miller’s daughter was able to spin ordinary straw into gold. In many ways, business data is similar in nature: a series of ordinary tables contain rows and columns of data representing business entities, objects, transactions, interactions, numbers, dates and other bits of information that can be transformed into something of value to your business.

CRM Tells All

CRM Tells All

In business, information is power. The better and more complete the information available to your team is, the greater the potential to achieve even greater results. The same mindset is applicable with Customer Relationship Management (CRM) information.

The Metrics Behind Service Effectiveness

The Metrics Behind Service Effectiveness

Today’s customer expects strong, consistent service and quick responses. Research found that 76 percent of respondents believe customer service quality is the best test to determine how much a company values them. If you don’t track service metrics and baselines, how can your customer service team increase its effectiveness and service? A recent survey found 47 percent of customers surveyed rated the most important element in their service experience as “fast response to inquiries or complaints.”

Data-Driven Technical Hiring Decisions: Improve the Rate of Offer Acceptance, Retention and Payroll Budget Management

Data-Driven Technical Hiring Decisions: Improve the Rate of Offer Acceptance, Retention and Payroll Budget Management

When a search to fill a technical position has resulted in finding the candidate that fits your firm’s skill requirements and culture, how can you be sure your offer will effectively compensate this qualified candidate? Offer too little, and you will either lose the candidate or de-motivate the new associate or your firm will be vulnerable to a relentlessly demanding technical labor market. Pay too much, and your budget is under pressure. If this decision is handled poorly, it may also introduce salary compression issues that de-stabilize the existing team members. 

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