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Wanted: Data Storytellers

Wanted: Data Storytellers

The world of Business Intelligence (BI) is changing. Companies are funneling more resources into BI and data visualization tools to help their teams make more effective decisions. But as businesses invest in the technology, are they also investing in the individuals needed to manage it? 

Engaging Your Sales Veterans in CRM

Engaging Your Sales Veterans in CRM

Change can be difficult, especially for a seasoned veteran. Whether it’s a sales territory, product line, company structure or even a technology change, your company’s long-time salespeople will not be enthusiastic about adjusting to the use of a Customer Relationship Management (CRM) tool. These seasoned veterans have created a system based on the processes they know and changing that system typically is not a task they enjoy doing.

The Passive Approach

The Passive Approach

When your company is seeking new talent, you want top candidates to join your team. However, more often than not, the top talent you are seeking will be currently tied to another company. Getting these types of candidates to your company is not a simple task; it will take time, persuasion and an impressive offer package to lure a content employee to your opportunity. These passive candidates often bring such impressive skills that they are worth every extra bit of effort. 

How do you catch their attention and draw them in?

The Power of the Customer Experience

The Power of the Customer Experience

It’s no longer enough to offer a great product at a competitive price. Global sourcing and sales mean customers have many choices when it comes to buying goods. While a superior product might pique a customer’s interest, it’s their experience working with your brand that will make the difference between a sale and a dissatisfied buyer. A good experience keeps customers coming back. 

Transforming Group Collaboration

Transforming Group Collaboration

The enterprise social network, Yammer, is taking collaboration a step farther: to the team. Yammer is making collaboration easier than ever before with a belief that information is most valuable when shared amongst your team, leading to greater productivity in today’s dynamic teams. Not only will Yammer be more deeply rooted in Office 365, but with Yammer groups, members can share and collaborate within a confined space on the topic at hand. Users will be able to seamlessly move between Yammer, Skype meeting, Outlook emails and files on OneDrive.

Winning the Talent War

Winning the Talent War

The demand for technical hiring is growing continually to cover new projects and initiatives that companies are seeking to complete in the upcoming year. With so many companies looking to grow their technical talent, it is up to each company to explore new methods of sourcing and hiring top talent. What can your company do in order to attain top talent who will deliver value to your company? Implement these four strategies for hiring top technical talent: global outreach, skills focus, a quick hiring process and providing company culture insight. 

Truth in the Numbers

Truth in the Numbers

As technology plays an increasing role in the landscape of marketing, the need for showing an ROI increases concomitantly. One example of this role is seen with marketing automation. In addition to adding efficiency to lead nurturing and customer outreach, automation can also allow for increased personalization.

Get Your Team to Fall in Love with CRM

Get Your Team to Fall in Love with CRM

The implementation of a Customer Relationship Management (CRM) tool is only as successful as its implementation and adoption. Members of your staff could be resistant to, or hesitant to embrace, the new technology solution. In order to create a strong showing, it is important to get your entire team onboard. Once your team sees the benefits of CRM, they will be more likely to embrace and use it.

The Power of Clean, Quality Data

Your company invests in a Customer Relationship Management (CRM) system. It works diligently to have the system implemented and adopted across the entire company and ensure effective usage. However, if your team is not consistently keeping the Lead, Account, Contact, Opportunity and Service Ticket data clean for continued use, your firm is missing out on the benefits of CRM.

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