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It is important to set your company up for success when making hiring additions to your team. When seeking a technical and cultural fit, it is also important to choose candidates with a clean record. Conducting background checks on candidates can limit unethical practice from entering your company. It is becoming common for companies to decide to add a background check to the hiring process and elect that an offer is contingent on a successful background check and/or drug screen.
The roles that sales and marketing play in an organization and their relationship depend on how company leadership decides to manage and enable cooperation between these two functions. A recent CMO Survey© evaluated how firms structure the sales and marketing relationship. These were the results.
Customer service has become a real dealmaker or breaker for companies. The right technology will set companies up for success, as customers grow expecting quicker, more personalized service. The latest technology will put your company in the driver’s seat for best serving customers throughout the entire buying cycle.
Below are current trends for customer service and the accompanying technologies that will aid in trend achievement.
Today’s IT department must not only be skilled in their craft, but also work regularly with both internal and external customers. Is your IT team prepared for this new trend?
Time is money in the world of hiring. The difference of a few days could mean the difference between your perfect candidates being available for hire or no longer on the market. This is especially apparent when recruiting technical candidates who are currently experiencing heightened interest in a demanding labor market. Any opportunity to further integrate your hiring process is beneficial to your hiring team.
The battle between technology and the humans who use it has accelerated companies’ inability to deliver excellence to clients, partners and prospects. Why? Because they’re relying on inaccurate and poor data and systems.
If your hiring team is only actively reaching out to candidates who are seeking a new position, you could be cutting out 85 percent of the workforce. A recent survey showed that only 15 percent of the global workforce is fully satisfied with their job. Of that 85 percent not fully satisfied, only a portion are seeking new opportunities. 85 percent of candidates that may be interested in your position are not at the moment activity looking. We call these interested candidates “passive.”