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Implementing a new CRM solution into your business is a serious investment of time, money and people. CRM can lead to many improvements within your company and lead to a positive, tangible return on investment. These improvements include:
This past week we attended Salesforce.com’s Dreamforce conference in San Francisco. There, we were able to hear from keynote speakers about what is the ahead in the road map for the company as well as listen to expert-led learning sessions. Take a look below at some pictures we took while we were at the conference!
Microsoft recently announced a limited time promotional offer for sales professionals that combines the familiarity of Office 365, with the leading business application Microsoft Dynamics CRM Online and self-service BI solution Power BI for Office 365 called “Sales Productivity.”
Customers will receive a combined price of this solution at $65 per user per month:
Microsoft is currently positioned as a Leader in Gartner’s Magic Quadrants for Cloud Infrastructure as a Service, x86 Server Virtualization, Enterprise Application Platform as a Service and Public Cloud Storage Services.* Only Microsoft has achieved recognition as a Leader across all four capability areas. This in turn validates their strategy to enable the power of choice as we deliver industry-leading infrastructure services, platform services and hybrid solutions.
The four areas are as follows:
Microsoft Social Listening is a powerful new service that your organization can use to monitor social media channels like Facebook and Twitter. Whether integrated into your customer relationship management (CRM) solution or into a stand-alone one, Microsoft makes it easy to make social part of everything you do.
Microsoft Dynamics has spent the last 17 years working on integration of CRM, marketing automation and ERP. In those years, they've collaborated with thousands of different customers’ integration projects and all the data that comes with it. Read these great tips provided from them that will help you move your data into a CRM:
Not only is CRM the heart and soul of digital initiatives for years to come, it tops the list of leading tech trends in 2014.
More than ever, companies are leveraging CRM technologies such as Microsoft Dynamics CRM and Salesforce.com CRM. Gartner said, “The demand for modern technology and customer relationships is driving refreshed or expanded integration and usage of all areas of CRM software. The outlook continues to be positive for CRM as buyers focus on technologies that enable more-targeted customer interactions in multi-channel environments.”