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Tips for Selling to the Executive

Tips for Selling to the Executive

After time filled with calling, emailing and scheduling, you and your company finally have a meeting with a company executive. You feel you are ready to go, but are you prepared for the executive you are about to encounter? How well do you really know them: their likes, dislikes, how they take their coffee? Members of the C-Suite are humans, just like you and I. Therefore, when negotiating with a member of the executive team, it is important to understand their personality and how they work.

The Power of Upsell and Cross-Sell with CRM

The Power of Upsell and Cross-Sell with CRM

There is a lot of value in cross-sell and upsell opportunities as it relates to company success and the bottom line, in addition to the advantage of the customer. It is a win-win situation. The customer gets all their needs met and the best product possible for their business, while the company receives increased profit. On top of those benefits, it is much easier and less costly to cross-sell to existing customers as opposed to wooing and winning over new clients. Research has even defined it as being 50 percent easier.

How CRM was Changed by Cloud

How CRM was Changed by Cloud

In today’s technology environment, cloud is an everyday term. Cloud integration has become one of the fastest growing areas in enterprise software as a whole. One of the greatest victories for business in the evolvement of cloud are Customer Relationship Management (CRM) systems. The story of CRM has been a rapid movement from on-premise systems to cloud offerings.

The Six C's of CRM

The Six C's of CRM
  1. C is for Customer: Customer is the key word! If your customer is not at the heart of your Customer Relationship Management (CRM) strategy, you will not get the full investment. Consider:
    • How will the information in CRM benefit the customer?
    • How can CRM be utilized to speed up the process to benefit the customer?

Four Signs You Are Ready for a CRM System

Four Signs You Are Ready for a CRM System

Even the best sales person has a limit on the number of calls, emails and meetings obtained with current and potential clients. In today’s business landscape, companies must act fast and be incredibly agile in their business strategies and processes. To remain competitive, each company must have a strategic system in place to assist in acquiring new customers and retaining current clients. Each company can either choose to move forward or fall back.

CRM 2015 and Cortana

As a Windows Phone user, I love Cortana. In my truck – at stoplights of course – I will use Cortana integrated with Bluetooth to start playing music from my XBox Music collection (both on device and cloud collection) by saying something like “Play album ‘Train of Thought'” or maybe send a quick text to say “I’m on my way.” Cortana isn’t just for for fun, though. You can now use Cortana with Microsoft CRM 2015.

Give your company the perfect holiday gift!

No better way to say happy holidays to your co-workers than giving the gift of Microsoft Dynamics CRM 2015! Microsoft Dynamics CRM 2015 takes one step further to provide better solutions for your business.

15 Ways CRM Can Benefit Your Sales Team

From achieving growth targets and lead generation, to increasing account value and winning customers, there are many ways in which CRM can benefit your sales team. Check out these 15 ways how your sales team can benefit from CRM:

Increase the ROI of your CRM Investment

Implementing a new CRM solution into your business is a serious investment of time, money and people. CRM can lead to many improvements within your company and lead to a positive, tangible return on investment. These improvements include:

Dreamforce '14

This past week we attended Salesforce.com’s Dreamforce conference in San Francisco. There, we were able to hear from keynote speakers about what is the ahead in the road map for the company as well as listen to expert-led learning sessions. Take a look below at some pictures we took while we were at the conference! 

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