I have been doing a lot of custom workflow steps lately for MS CRM. I've been using the CRM Developer Extensions which makes it so easy to get started with a plugin or custom workflow. If you add a CRM Workflow Class template, it adds the following lines (I've omitted a few others it adds for clarity):
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With the impending release of both the online and on-premises Dynamics 365 updates, it’s time to start getting hyped for the new functionality heading our way. However, the on-premises release won’t match the online release, feature-for-feature, which is how Microsoft has been handling the updates for years. To get a sense for what you will and will not be able to use, there's an FAQ that covers the major differences.
When choosing the solution of choice for Customer Relationship Management system (CRM), two options emerge as optimal solutions: on-premise and cloud. Recently, companies have found benefit in both options:
The customer experience and employee productivity have become more of a focal point than ever before. With technology evolving constantly, additional opportunities are becoming available to deliver more and better to customers and employees. Playing a major role in the growing phenomenon is the popularity of artificial intelligence (AI).
It is always exciting to see what new features and opportunities come with the release of a new edition of a business application. With it, brings new opportunities to streamline processes, become more cohesive through technology offerings, and drive technology cutting edge innovation.
This is exactly what to look forward to with the Microsoft Dynamics 365 October '18 Release. Below you will find a few of the new functionalities to expect and look forward to:
One of the biggest question marks when investing in a new technology stack or platform is what the technology will bring in terms of return to the company implementing the technology. At Microsoft Ignite this year, stories were shared about how the implementation of the CRM platform, Microsoft Dynamics 365, increased productivity and allowed organizations to meet the changing needs and expectations for their customer base.
October is not just about pumpkins, fall foliage, and cooler temps anymore. October 2018 also means the exciting introduction of Microsoft Dynamics 365 for Customer Engagement. The latest release offers new and updated capabilities for information access, and an enhanced, device consistent user experience to advance user productivity.
Back in 2016, Microsoft introduced its intentions to refresh its CRM and ERP strategy with Dynamics 365. At the heart of its services was the Common Data Model (CDM). While many called it "out of the box," Microsoft knew bigger plans were coming.
Microsoft Ignite took place September 24-28, 2018 in Orlando, Florida. During the conference, Microsoft has made big announcements about new features and products across a variety of business areas.