Video Overview: Microsoft Social Listening for Marketing, Sales and Customer Service

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Microsoft Social Listening is a powerful new service that your organization can use to monitor social media channels like Facebook and Twitter. Whether integrated into your customer relationship management (CRM) solution or into a stand-alone one, Microsoft makes it easy to make social part of everything you do.

Watch the video below to learn how your marketing, sales and customer service teams can use Microsoft Social Listening to track products, brands, competitors and campaigns globally and in real time to gain a true understanding of your customers and your business across the social web.

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