Microsoft has passed the one million mark in the CRM marketplace. This news was delivered at the 2009 partners conference in New Orleans earlier this month. And this was not the only news Microsoft was breaking down in Louisiana.
Dynamics-CRM - Application on the move
Good news for all the developers interested in testing Windows Azure -- the new cloud application platform Microsoft has been working on for at least the last year. Free accounts are available between now and the end of November, with a full production release schedule then. Check it out here. Speaking of online applications -- Office 2010 is now out in preview mode, and it will be available as an online App like Google Docs, as well as a local App, same as usual. Microsoft also came out with a bunch of new CRM accelerators that can be applied to the current version of dynamics CRM at no cost. These freebies include: * Analytics * E-service * Event Management * Enterprise Search * Sales Methodologies * Extended Sales Forecasting * CRM Notifications * Newsfeed Business Productivity The E-service Service module looks really cool to some of our technical guys. It's focused around a self-service concept, and offers not just the typical, customer online case management status look up functions, but includes a novel service scheduling module, that allows customers to pick the best time for service calls based on business rules provided by the company. You can read a lot more about the conference in all of Microsoft's announcements here. The team from Redmond seems to be getting onto a roll. Bill Jentarra, July 22, 2009
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