Dynamics 365: Setting Expectations for Online vs. On-Premise

Printer-friendly version

With the impending release of both the online and on-premises Dynamics 365 updates, it’s time to start getting hyped for the new functionality heading our way. However, the on-premises release won’t match the online release, feature-for-feature, which is how Microsoft has been handling the updates for years. To get a sense for what you will and will not be able to use, there's an FAQ that covers the major differences.

Features introduced in the December 2016 update to Dynamics 365 (Online and On-Premises)

Feature Dynamics 365 (online)/Dynamics 365 (on-premises)
3rd party S2S Inbound Authentication Microsoft Dynamics 365 (online) only
Advanced Service Analytics Microsoft Dynamics 365 (online) only
Analyze with Power BI (requires Power BI) Both
App Source Both
App designer and sitemap designers Microsoft Dynamics 365 (online) only
Business process analytics (requires Power BI) Both
Connected Field Service Microsoft Dynamics 365 (online) only
Customer backup and restore Microsoft Dynamics 365 (online) only
Customer Insights service Microsoft Dynamics 365 (online) only
Data Export service Microsoft Dynamics 365 (online) only
Document suggestions Microsoft Dynamics 365 (online) only
Dynamics 365 administration Microsoft Dynamics 365 (online) only
Dynamics 365 Admin Role in Office 365 Microsoft Dynamics 365 (online) only
Dynamics 365 App for Outlook enhancements Both
Dynamics 365 Connector Updates for Power App and Flow Both
Editable grids Both
Exchange booking integration Both
Field Service enhancements Microsoft Dynamics 365 (online) only
Gamification Microsoft Dynamics 365 (online) only
Mobile authenticated mashups Microsoft Dynamics 365 (online) only
Mobile homepage with Relationship Insights Microsoft Dynamics 365 (online) only
Mobile management enhancements Microsoft Dynamics 365 (online) only
Mobile Offline Data API Both
Mobile UI productivity Both
Modular business apps Both
Office 365 Groups enhancements Microsoft Dynamics 365 (online) only
Online customer backup and restore Microsoft Dynamics 365 (online) only
Partner Portal enhancements Microsoft Dynamics 365 (online) only
Portal service enhancements Microsoft Dynamics 365 (online) only
Project Service Automation enhancements Microsoft Dynamics 365 (online) only
Relationship Insights Microsoft Dynamics 365 (online) only
Relevance Search Microsoft Dynamics 365 (online) only
Resource scheduling optimization Microsoft Dynamics 365 (online) only
Scheduling unification Both
Sovereign cloud Germany Microsoft Dynamics 365 (online) only
Task-based experiences Microsoft Dynamics 365 (online) only
Threat management with SIEM Microsoft Dynamics 365 (online) only
Visual process designer Both


While there’s plenty to be excited about for on-premises, such as the Mobile UI improvements, Power BI integration, and Editable Grids, missing the Business Apps, Relevance Search and Task-Based Experiences hurts a bit, from my perspective. Still, there’s hope that we may see those for on-premises instances in a later release, similar to what was done with Mobile Web Resources.

About the Author:

TopLine Strategies delivers the complete integration and development of sales, marketing and customer service technologies that enable corporate clientele to improve revenue streams and strengthen customer interactions. Our project management and consulting is designed to achieve timely delivery, 100 percent user adoption of the technologies we implement and deliver measurable returns on investments for our clients.

Comments (0)

Related Blogs

Organize Sales and Marketing around the Customer Journey: Gain common purpose, integration and measurable results

The roles that sales and marketing play in an organization and their relationship depend on how company leadership decides to manage and enable cooperation between these two functions.

Tech Hiring Made Easy with CRM

Time is money in the world of hiring. The difference of a few days could mean the difference between your perfect candidates being available for hire or no longer on the market.

Funneling the Customer Experience

The battle between technology and the humans who use it has accelerated companies’ inability to deliver excellence to clients, partners and prospects. Why?

Clearing Sales Hurdles with CRM

The goal of a sales department is straightforward: make revenue for the company with new and current clients.