I recently was programmatically addressing emails in CRM in a custom workflow. (I had to create an attachment to the email using SSRS necessitating a custom workflow.) One of the requirements was to be able to send an email to an email address that contains a contact’s fax number to a special domain.
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Each person in the CRM workflow has interest in the system for a different reason. Management would like a system that is more trustworthy than a stream of spreadsheets; they want the best chance to close sales, attract prospects, generate referrals and optimize customer relationships. With a growing dependency on technology, your coworkers want some sort of system that will help them do their job with ease. Customers would like to have their records easily accessible so they don’t have to repeat themselves.
Marketing technology is on the rise and one of the strongest tools in the toolkit is: marketing automation. Even just the name sounds fantastic. Who wouldn’t want a system that will assist in sending campaigns to the right current and potential customers at the optimal time? If your company is considering making a marketing investment, it is definitely a tool to consider.
Here are some topics below to consider:
According to data found by Gartner, spending on cloud and hybrid technology will increase in 2015, likely to about $3.8 trillion, increasing cloud’s place in the IT budget for the following year. Already, between 2013 and 2014, revenue from cloud technology has more than doubled. Organizations are being critical with their spending and how they are utilizing their budgets. Companies, now, are focusing on delivering a top-notch customer experience. They are seeking how to increase profitability, as opposed to focusing on cost efficiencies.
It is no surprise to many of you that recruiting is an art and becoming more of an art as years pass; it is not so simple that a monkey can do it. Recruiting is similar to a sales job, but it is one of the hardest sales jobs in the world. In order to make it in the world of recruiting, you must have a thick skin and be smart and witty. In a way, recruiting is like a rocket science. Once you feel you understand how the art of recruiting works, it changes once again. Why? It is the art of understanding people in the professional sense.
Without a doubt, a candidate who asks strong questions during the interview process will have a better chance at landing their job of choice. No employer wants to sit through a one-sided interview. When the candidate asks questions during the interview, it helps to create more of a conversation, allowing both parties to learn more about the other’s motivations, needs and work philosophies. See below for a list of strong questions to look for from candidates during the interview process:
During a recent upgrade from CRM 2013 to CRM 2015, some odd behavior with the account entity cropped up. This was a heavily customized instance, where much of the out-of-the-box functionality had either been altered or disabled. After the upgrade, some users could no longer see an account record; opening one up resulted in a blank screen:
The job market has made a complete 180-degree turn in the past couple years. Following the collapse of the financial market in 2008, the IT job market was a very client-driven industry. Companies had halted hiring and were laying off permanent employees, while also stopping the onboarding of consultants and contractors. It was a challenging time for employees; since there was such a greater supply of candidates than demand, it was difficult finding an opportunity to join the workforce.
In today’s business world, both sales and marketing are said to be pursuing the same goals, namely revenue, shareholder value and market share. However, even with the same overarching goals, they are not on the same page in achieving them. It even can feel like they are working against each other. According to a recent survey, over 90 percent of companies don’t believe their departments are lined up. Shouldn’t they be able to get along when working towards the same objectives? Surely this clash is rooted from multiple sources: different lingo, history of mistrust and conflicting metrics.