RSS feeds from destinationCRM.com.
Updated: 1 week 17 hours ago
The mini apps are built to connect and extend Lyris capabilities across the enterprise.
A new study by eDigitalResearch confirms live chat is the most satisfying modality for customer engagement. (Featured on SmartCustomerService.com.)
The solution promises faster time-to-market and more effective digital asset optimization.
Teleperformance's acquisition of Aegis USA strengthens its presence in the U.S., Costa Rica, and the Philippines, and in certain key verticals.
The companies will collaborate on making structured and unstructured databases more accessible.
With cloud platforms becoming increasingly complex. companies should strive for greater interconnectivity.
New tools include deeply customizable reporting and visualization capabilities.